Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
RADER & MCNAIR CLINICS WEATHER CLOSURE 27 JAN: All face-to-face and ancillary services CLOSED 27 JAN due to weather. Limited virtual appointments available and will be conducted. Staff will contact to reschedule or convert your appointment to virtual, if appropriate. You may also use the MHS GENESIS Patient Portal to reschedule. 
Medical records customer service window closes Fridays at noon.
  •  
Starting Jan. 20, the MHS GENESIS Patient Portal will send you a notification when new results or notes are available. Sometimes, this may mean you see your results before your care team reviews them. You’ll need to verify that an active email account is associated with your patient portal to get these notifications. Check your settings to verify your email address.
Great health care is more than just appointments and treatments. With My Military Health, you’ll enjoy a simpler health care experience – with more opportunities for virtual care. Powered by advanced digital tools, My Military Health helps you engage in your health when, where, and how you need to. Learn more about DHA's New Model of Care!
The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics. The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.
Your Guide to Better Health - Access the Patient Guidebook PDF
Access to Patient Portal information is dependent on DMDC DS Logon permissions. Beneficiaries may grant permission to family members for access to medical information. Visit the Alerts page for more information.
Women's health graphic
Read the latest Alert from your facility

TRICARE News and Updates

Rader News and Updates

Don't forget to keep your family's information up to date in DEERS!