Pharmacy

We fill new prescriptions and refills at no cost for covered medications for

• Active Duty Service Members
• Active Duty family members
• Retirees and their family members
• National Guard or Reservists on orders

Please note: Persons wishing to pick up medications for family members over the age of 10 must have the patient’s ID card (or a front and back copy or picture of it on their smart phone).
Learn more about eligibility for TRICARE pharmacy benefits.

All services close the first Wednesday of the month at 12 p.m.

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Our Facility

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You can come back later to pick them up

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider:

• The provider can submit an electronic prescription to our pharmacy, or
• You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option

To submit an electronic prescription:

Ask your provider to select the:

• Pharmacy name: DoD FT MYER Pharmacy
• NCPDP/NPI number: 4845484/1598862351

If you hand-carry a written prescription:

Check in at the kiosk. Follow the on-screen prompts to check in.

Activating New Prescriptions

Option 1: Fastest and Preferred

For NEW or RENEWED (not refill prescriptions) Text: “Get in Line” to

• 1-833-556-3565
• Follow the prompts on your mobile device
• Any prescription(s) entered within the previous seven days will be completed by the next business day

Option 2: In Person

• Go to the Andrew Rader Clinic Pharmacy and check in at the kiosk

• Follow on-screen prompts to check in

Option 3: Call the Pharmacy

• Call 1-833-853-1392 option 3 to activate your prescription
• You’ll be given a date and time when your refill(s) will be ready to pick up after three business days

Requesting Prescription Refills

You may pick up your refill request after three business days

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab

• Select the medication(s) you want to refill
• Follow the prompts to select where you want to pick it up
• You’ll be given a date and time when your refill(s) will be ready to pick up after three business days

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: By Phone (automated refill line)

• Call 1-800-377-1723
• Then, follow the prompts to select where you want to pick up your refills
• You’ll be given a date and time when your refill(s) will be ready to pick up after three business days

Option 3: By Phone (calling Andrew Rader Pharmacy)

• Call 1-833-853-1392 option 3

Option 4: In Person

• Go to the Andrew Rader Clinic Pharmacy and check in at the kiosk

• Follow on-screen prompts to check in

Picking Up Your Prescriptions

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

Option 1: Rader Pharmacy

• Pharmacy Hours are Monday – Friday (7:30 a.m. to 4 p.m.)
• Closed Federal Holidays

Option 2: ScriptCenter

• Located at the Marine Corps Exchange (bottom floor) at Joint Base Myer Henderson Hall
• 1555 Southgate Road Bldg. 26, Arlington VA 22214
• Only refills are available for pick up at the ScriptCenter kiosk
• Refrigerated items, new prescriptions, and prescription renewals cannot be picked up at the ScriptCenter kiosk
• You MUST enroll at the ScriptCenter prior to picking up prescriptions for the first time
  • • At ScriptCenter Select ‘Pick Up’
    • Scan Military ID | Enter PIN

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.

If you want to dispose of unwanted or unneeded drugs:

• Remove the label with your personal identifiable information
• Drop them in the secure bin located in the lobby in front of the pharmacy

Several exclusions apply. This includes:

• syringes
• needles
• liquids greater than 4 ounces

Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered
• Drug information and frequently asked questions
• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere)
• Medical necessity/prior-authorization requirements and link to forms.
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

• Ask your provider if they can approve you to switch to an alternative medication
• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply
• Be sure to ask for the expected resupply date so you know whether to wait or seek another option

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.