Primary Care
We are pleased you have made Andrew Rader Clinic your clinic of choice. As the first military facility in the region to be recognized as a “Patient-Centered Medical Home” by the National Center for Quality Assurance, it is our goal to partner with you to provide the best health care and provide you with unparalleled customer service.
In order to ensure optimum continuity of care with your provider, we only make appointments in Primary Care for those patients who are enrolled to our facility. To enroll in our clinic please visit our Health Benefits Advisors office on the 2nd floor. As a patient, you will be assigned to one of our Teams: Patton, Bradley and Rader.
All patients are seen on an appointment basis only for those patients enrolled to our clinic. Requests for urgent, same-day appointments must be triaged by the nurse at 1-800-874-2273. All other types of appointments are made by calling the regional call center at 855-227-6331. For all emergencies, please call 911. Rader Clinic does not have an Emergency Room. The Triage Nurse is available during the normal duty hours Monday–Friday 7:30 a.m. to 4 p.m.
Services Offered
Active duty are encouraged to make their same-day appointment by calling 1-800-874-2273 available 24 hours a day. Same day/acute appointments are reserved for those new onset conditions which have developed within the past 72 hours. We ask that routine, follow-up and wellness-related medical issues be scheduled with your primary care manager during regular clinic hours to allow prompt treatment of active duty members with acute illnesses during sick call. All soldiers E-6 and below are required to bring sick slips from their command. Routine appointments can be made by calling 855-227-6331.
Urgent After-Hours Questions
Please go to the nearest Emergency Department or call 911 for an emergency. Rader Clinic does not have an Emergency Department. You can also use Walter Reed National Military Medical Center Emergency Department or Alexander T. Augusta Military Medical Center Emergency Department if you require medical care and the clinic is closed. After hours on-call Primary Care Manager can be reached through the Staff Duty Desk 571-231-3067 or 571-231- 3068. To learn more information on local Urgent Care Clinics and the requirements for TRICARE preauthorization, visit the TRICARE Urgent Care page. In order to prevent getting billed, if you have used a civilian Urgent Care Center after-hours/weekend, please call your PCM the next business day to have a referral put into TRICARE.
Referral Problems
Call the front desk at 703-696-3630 and ask to have a T-Con put in to your provider. A staff member will be in contact with you within 3 working days.
Medication Refills
You can request a refill online or by calling 800-377-1723. Patients can call the front desk at 703-696-3630 and request a telephone consult to their provider for a refill. You must have the prescription bottle, the RX number, name, dose and directions with you at the time of the call to ensure proper refill information is given to the provider. Please be aware that some types of medication refills will be unable to be filled by telephone consult. The Team RN will contact you to discuss this if it is an issue. Please remember the provider has 3 working days to refill your medication.