Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Infertility

Initial lab work and referral to Walter Reed Infertility Clinic can be made through the Women’s Clinic at Andrew Rader. Infertility evaluation can be indicated when a couple have not been able to conceive after having intercourse 2-3 times a week for 12 months.

Contact Us

Phone

1-833-853-1392, Option 5, Option 2

Hours

Monday– Friday
7:30 a.m.– 4:00 p.m.
The clinic will be closed the first Wednesday of each month for training.

Location

401 Carpenter Road
1ST Floor, Primary Care Clinic
Fort Myer, VA 22211

Don't forget to keep your family's information up to date in DEERS!