Appointments & Referrals
The Integrated Referral Management and Appointing Center (IRMAC) is the first point of contact for beneficiaries looking for health care in the National Capital Region Market. The IRMAC helps beneficiaries navigate the direct care system.
Appointments: 1-855-227-6331
Patients can speak with the Nurse Advice Line after normal hours by calling 1-800-874-2273 (TRICARE), Opt 1. If this is a medical emergency, please dial 911 or proceed to the nearest emergency room.
Access to care
If you need to get care at Rader, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
- Active duty service members
- Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after Rader has met the health care needs of the three categories listed above within DOD access standards. This includes:
- Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
- Retired service members and their eligible family members
- DOD civilians and contractors
All patients, including those listed for space-available care, can continue to fill prescriptions at our pharmacy.
How do I find a civilian provider in Maryland?
The TRICARE East and West Networks have established a network of qualified providers in across the Continental US for TRICARE beneficiaries. To find a provider near you, search the TRICARE East Network Directories.
Referrals and Authorizations
Information for referrals and authorization can be found on the TRICARE website.
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal allows you to:
- Manage primary care medical and dental appointments
- Review clinical notes, referrals, and lab and test results
- Exchange secure messages with your health care team
- Monitor health information and view your portal profile
- Complete a pre-visit, dental history questionnaire online
- Look up high-quality, provider-approved health information related to health issues, lab results, and medications