Frequently Asked Questions

General Questions

I recently PCS’d. How can I be seen at Rader Clinic for my Primary Care?

Rader Clinic is part of the TRICARE East Region. Call Humana MilitaryAlabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin at 1-800-444-5445 and request to be assigned a Primary Care Manager at Rader U.S. Army Health Clinic. Make sure to set up an initial appointment with your new provider and request new referrals for any ongoing specialty care needs (ortho, physical therapy, sleep apnea etc.).

I’m already enrolled in TRICARE Prime. How do I change my Primary Care Manager?

Call the TRICARE East Region Humana Military 1-800-444-5445 or visit TRICARE East Region to select a new Primary Care Manager or contact our Benefits Health Advisor for assistance.

I’m under age 65 and enrolled in the U.S. Family Health Plan. How can I change my TRICARE Prime coverage back to Rader?

Call Humana MilitaryAlabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin at 1-800-444-5445 or visit TRICARE East Region to transfer your care back to Rader Clinic. Welcome back to Military Medicine!

I am getting ready to retire. How do I continue my TRICARE Prime coverage?

Your change in status (from active duty to retired) will cause an automatic change from TRICARE Prime coverage to TRICARE Standard coverage on your effective date of retirement for yourself and all family members enrolled in TRICARE Prime. As a retiree, TRICARE Prime is optional and you must voluntarily enroll and pay an enrollment fee set by the DoD. Learn about your TRICARE options as a retiree.

TRICARE Prime coverage for retirees and their eligible family members is available in certain locations within the U.S. known as Prime Service Areas (PSAs). It's best to contact the regional contractor for the region where you'll retire for information on TRICARE Prime availability. Please visit Prime Enrollment for contact information and Prime Service Area information.

If you plan on retiring within a 100 mile radius of Rader, you may be able to continue your Primary Care here. Visit or visit TRICARE East Region or contact Humana Military 1-800-444-5445 for enrollment assistance.

If you're retiring, you must re-enroll in TRICARE Prime and submit your TRICARE Prime enrollment fees to the appropriate regional contractor prior to your effective date of retirement to maintain continuous TRICARE prime coverage. Failure to re-enroll in TRICARE prime prior to the effective date of retirement causes an automatic disenrollment from TRICARE Prime for all eligible family members. If there's a break in TRICARE Prime coverage when transitioning from active duty to retirement you and all TRICARE-eligible family members previously covered under TRICARE Prime will be covered under TRICARE Standard/Extra until TRICARE Prime coverage resumes.

I am separating from active duty what happens to my TRICARE coverage?

You'll remain enrolled in TRICARE Prime at your final duty station to ensure you remain fit for discharge. Learn about how to access care while on terminal leave.

You and your family members may qualify for transitional health care options after your separation date. Transitional Assistance Management Program (TAMP) eligibility is determined by the Services and documented in the Defense Enrollment Eligibility Reporting System. TAMP eligibility can be viewed online via MilConnect. You should check with your service personnel department for information or assistance with TAMP eligibility.

If you are a member of the National Guard or Reserve, you may qualify to purchase coverage under TRICARE Reserve Select prior to the end of your active duty or prior to the end of your TAMP coverage. For information on TRICARE Reserve Select in the North Region call 1-800-555-2605. If you do not qualify for TAMP coverage (or your TAMP coverage is coming to an end), or TRICARE Reserve Select coverage, you may qualify to purchase coverage through the Continued Health Care Benefit Program. For more information call 1-800-444-5445. Former active duty service members eligible for the Transition Assistance Management Program (TAMP) must complete a new TRICARE Prime enrollment application to continue their TRICARE Prime coverage.

I’m turning age 65 soon and I am enrolled in TRICARE Prime at Rader. Can I keep my provider?

For information on your health care options, please schedule a detailed benefit brief by contacting the our Beneficiary Counseling and Assistance at least 60 days prior to the month you turn age 65. Learn about TRICARE for Life or call 1-866-773-0404.